About Healthcare Cloud

The “Healthcare Cloud” is the unified entrance of Shanghai for public “Internet + Healthcare” services. It employs Internet technology to realize innovative “cloud-based management” and serves as a “new platform” integrating disease prevention and treatment; it connects with offline community channels to realize “one-entrance healthcare, one-click appointment, and one-stop services”, bringing new online and offline healthcare services; it creates a “cloud list” to offer Shanghai citizens diverse healthcare services, enriching the contents of the healthcare move. Healthcare Cloud has fully covered the 16 districts of Shanghai and has over 23 million registered users in total.

 

Guide to Overseas Personnel to use “Appointment” and Other Functions on Healthcare Cloud

To effectively reduce the gathering of people during the pandemic, many hospitals have rolled out medical appointment measurements, causing inconvenient medical consultation to overseas personnel in Shanghai. To respond to the Notice on the Opening of the Online Appointment Function of Public Medical Institutions of Shanghai Municipality for Overseas Personnel (Trial) issued by Shanghai Municipal Health Commission and to effectively meet the medical consultation needs of overseas personnel in Shanghai, “Healthcare Cloud” has quickly upgraded its authentication methods. Currently, overseas personnel in Shanghai can make an appointment with a public medical institution in Shanghai via “Healthcare Cloud” app or the mini program “Healthcare Cloud Pro”. The steps are as follows:

I. How to make a medical appointment via “Healthcare Cloud” app?

1.      Download “Healthcare Cloud” app and make a registration: scan the QR code or go to your mobile phone app store to download “Healthcare Cloud” app, then click “sign up” and enter your mobile phone number and a verification code to make a registration;

2.      Real-name registration with “Healthcare Cloud”: overseas personnel can fill in the information on the passport for identity authentication;

3.      Open the function of “make a medical appointment”: click “make a medical appointment” on the home page after completing the authentication;

4.      Make the appointment choices: choose the hospital, department and expert based on your needs;

5.      Fill in the patient's information: fill in the patient's information and click “submit” after confirmation, then you can check your appointment.

II. How to make a medical appointment via the mini program “Healthcare Cloud Pro”?

1. Search the mini program “Healthcare Cloud Pro” on the “search” bar of WeChat, click “Add to My Mini Programs” for subsequent convenience, or scan the QR code to enter the mini program;

2. Register with “Healthcare Cloud”: click any service on the mini program to go to the registration page, then fill in your phone number and a verification code to complete the registration;

3. Real-name registration with “Healthcare Cloud”: overseas personnel can fill in the information on the passport for identity authentication;

4. Make the appointment choices: choose the hospital, department and expert based on your needs;

5. Fill in the patient's information: fill in the patient's information and click “submit” after confirmation, then you can check your appointment.